This Privacy Policy explains how CleanSlate Services processes personal data for its website and move-in and move-out cleaning services in the Kolkata metropolitan area.
Subject to legal limits, you may ask to access, correct, update, or delete certain personal data, and you may object to or restrict some processing where applicable. We may need to keep some information when required for legal, accounting, or operational reasons.
To make a privacy request, use the contact details in this policy and describe the data or issue involved. We may ask for information needed to verify the request and to protect against unauthorised disclosure.
We retain personal data for the period necessary to handle inquiries, manage bookings, complete services, maintain business records, resolve disputes, and meet legal obligations. When data is no longer needed, we delete it or anonymise it where appropriate.
If we make material changes, we will update the policy on the website and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated.
We use personal data to respond to inquiries, review property condition, confirm scope and handover timing, prepare custom quotes, arrange appointments and access, carry out cleaning visits, complete handover, process payments, maintain records, improve service administration, and meet legal or security requirements.
We may share personal data with payment processors, communication providers, website hosting and technical support services, and other operational vendors that help us run the business. These parties are expected to use the data only for the services they provide and to maintain appropriate confidentiality.
Personal data may be shared where necessary to comply with legal obligations, respond to lawful requests, protect rights, or support the establishment, exercise, or defence of legal claims. We may also disclose information when required to prevent fraud or address security issues.
We may collect contact details, property and access information, appointment preferences, service scope details, condition photos if provided, payment-related information, and records of communications. We also process limited technical data such as device or browser information and basic usage logs when a visitor uses the website.
We receive data from website forms, phone calls, email messages, and other direct communications. We may also obtain information from appointment coordination, service visits, payment processing, and technical systems that record how the website is used.
The website may use essential cookies to support core functions, preference cookies to remember settings, and analytics cookies to understand general site performance. Cookies are used in a limited way and are not intended to identify users beyond what is needed for these purposes.
You may manage cookies through your browser controls and, where available, through on-site preference tools. Blocking certain cookies may affect form submission, session continuity, or other basic website functions.
